We all know what a stock broker is, but what about a data broker?
We've discussed at length in previous posts about the importance of having a dedicated customer service staff and phone support team from your background check service provider. One of the last important pieces of the puzzle is the evaluation of where the vendor's team is located.
Having a good customer service team helps you avoid slow background check results from your service provider. In this blog post, we're going to discuss the importance of phone support and the common problems many people encounter when a background check service provider only offers email and ticketing support options.
In our latest blog post, we discussed how slow background checks can result from having a service provider that's too small. This is a common problem encountered by large organizations with large hiring funnels that need to move quickly. But what about the smaller businesses that have lower demands but still experience slow background checks?
The frustration and potential loss of productivity due to slow background checks holding up the hiring process within a business is not something to be ignored or tolerated as an inconvenience. Too many hiring managers simply write off the process as inherently slow without investigating why or how it could improve.