Pre-Employ Blog

Why Offshoring Customer Service Ultimately Costs You Money

Posted by Bob Mather on January 21, 2016

There is a false belief among many business owners, especially in the background check industry, that ends up biting them in the proverbial butt. That belief is: you’ll save a ton of money if you offshore your customer service.

This is patently wrong thinking, and I feel I am qualified to say as much for two reasons:

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Topics: Background Checks, Customer Service, Offshoring

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